At Ravjyoti, we aim to ensure a smooth and satisfactory shopping experience for our customers.

Order Cancellation-

• Orders can be cancelled with 12 hours of placing the order.
• If the order is cancelled before dispatch, the full amount will be refunded.

Exchange Policy

• Exchanges are accepted within 3-7days of delivery.
• The product must be unused, in original condition, and in original packaging.
• Customers are required to ship the product back to us at their own expense.
• Exchange requests are subject to product inspection and approval.

Return & Refund Policy

• Returns and refunds are accepted  in case of damaged or defective products.
• A parcel opening video is  for all damage- related claims.
• The video must be shared within 24 hours of delivery on our official WhatsApp number: +91 6261351995
• Once the returned product is received and inspected, the refund will be processed.

Refund Timeline

• Refunds are initiated within 7-10 working days after the returned product is received and approved.
• Refunds will be credited to the original payment method used during checkout.
• Refunds will be processed to the original payment method or bank account.

For any questions related to returns, exchanges, or refunds, please contact us at:

connect@ravjyoti.com or ravjyoti1411@gmail.com

our Address- Ravjyoti, 

rana niwas, jagat vihar colony, badagaon, gwalior, madhya pradesh.

+91 6261351995